Install Cop Files Call Manager
This is very important people, i would like to share this with you.:)Michel,Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need toinstall a COP file to do the upgrade:'Caution For both restricted and unrestricted upgrades from an 8.5(x) orearlier release to an 8.6(x) release, this patch (COP file) must be appliedprior to initiating the upgrade. Before you upgrade from compatible versionsof Unified CM, install the COP file namedciscocm.refreshupgradev1.0.cop.sgn that you can find under:Cisco Unified Communications Manager Version 8.6 Unified CommunicationsManager / CallManager / Cisco Unity Connection UtilitiesCOP-Files'You can download the file from:BLE&reltype=latestReview the readme file before installing:Hope this answers the doubts on why was it failing. Let me know if thereis anything else regarding this issue I can help?Keep me posted or let me know how to proceed.Best Regards,Pablo Daniel GonzalezMonday to Friday 9am - 5pm CSTCustomer Support Engineer-Michel PerezSkype: michelmbperezmichelmbperez@gmail.com.
I am about to embark on this upgrade just so CUEAC can work on c210M2server.I have had collegues follow this and fail, some have given up. You said thiswork. I will try it.GregOn Tue, Oct 11, 2011 at 10:34 PM, Michel L. Perez wrote: This is very important people, i would like to share this with you.:) Michel, Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need to install a COP file to do the upgrade: 'Caution For both restricted and unrestricted upgrades from an 8.5(x) or earlier release to an 8.6(x) release, this patch (COP file) must be applied prior to initiating the upgrade.
Before you upgrade from compatible versions of Unified CM, install the COP file named ciscocm.refreshupgradev1.0.cop.sgn that you can find under: Cisco Unified Communications Manager Version 8.6 Unified Communications Manager / CallManager / Cisco Unity Connection UtilitiesCOP-Files' You can download the file from: BLE&reltype=latest Review the readme file before installing: Hope this answers the doubts on why was it failing. Let me know if there is anything else regarding this issue I can help? Keep me posted or let me know how to proceed. Best Regards, Pablo Daniel Gonzalez Monday to Friday 9am - 5pm CST Customer Support Engineer - Michel Perez Skype: michelmbperez michelmbperez@gmail.com cisco-voip mailing list cisco-voip@puck.nether.net-Greg Wenzel, CCVP.
File Extension Cop
What was the specific issue that required you to go to 8.6 on CUCM? You need 8.6 on the CUEAC side.Dennis HeimNetwork Voice EngineerCDW Advanced Technology Services10610 9th PlaceBellevue, WA 98004317.569.4255 Single Number Reach317.569.4201 Faxdennis.heim@cdw.comcdw.com/content/solutions/unified-communications/From: cisco-voip-bounces@puck.nether.net mailto:cisco-voip-bounces@puck.nether.net On Behalf Of Gregory WenzelSent: Wednesday, October 12, 2011 4:50 AMTo: Michel L. PerezCc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6I am about to embark on this upgrade just so CUEAC can work on c210M2 server.I have had collegues follow this and fail, some have given up. You said this work. I will try it.GregOn Tue, Oct 11, 2011 at 10:34 PM, Michel L. Perez wrote:This is very important people, i would like to share this with you.:)Michel,Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need to install a COP file to do the upgrade:'Caution For both restricted and unrestricted upgrades from an 8.5(x) or earlier release to an 8.6(x) release, this patch (COP file) must be applied prior to initiating the upgrade.
Before you upgrade from compatible versions of Unified CM, install the COP file named ciscocm.refreshupgradev1.0.cop.sgn that you can find under:Cisco Unified Communications Manager Version 8.6 Unified Communications Manager / CallManager / Cisco Unity Connection UtilitiesCOP-Files'You can download the file from:BLE&reltype=latestReview the readme file before installing:Hope this answers the doubts on why was it failing. Let me know if thereis anything else regarding this issue I can help?Keep me posted or let me know how to proceed.Best Regards,Pablo Daniel GonzalezMonday to Friday 9am - 5pm CSTCustomer Support Engineer-Michel PerezSkype: michelmbperezmichelmbperez@gmail.comcisco-voip mailing listcisco-voip@puck.nether.net-Greg Wenzel, CCVP. I faced a lot of bugs with 8.5, a major one affects Tomcat service andothers.I had to upgrade.Regards,Ahmed Elnagar Unified Communication Team Leader CCIE #24697, VoiceDescription: Description: MS GreenFrom: cisco-voip-bounces@puck.nether.netmailto:cisco-voip-bounces@puck.nether.net On Behalf Of Dennis HeimSent: Wednesday, October 12, 2011 5:26 PMTo: Gregory Wenzel; Michel L. PerezCc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6What was the specific issue that required you to go to 8.6 on CUCM? You need8.6 on the CUEAC side.Dennis HeimNetwork Voice EngineerCDW Advanced Technology Services10610 9th PlaceBellevue, WA 98004317.569.4255 Single Number Reach317.569.4201 Fax dennis.heim@cdw.comcdw.com/content/solutions/unified-communications/From: cisco-voip-bounces@puck.nether.netmailto:cisco-voip-bounces@puck.nether.net On Behalf Of Gregory WenzelSent: Wednesday, October 12, 2011 4:50 AMTo: Michel L. PerezCc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6I am about to embark on this upgrade just so CUEAC can work on c210M2server.I have had collegues follow this and fail, some have given up.
You said thiswork. I will try it.GregOn Tue, Oct 11, 2011 at 10:34 PM, Michel L. Perez wrote:This is very important people, i would like to share this with you.:)Michel,Thanks for the update.
To upgrade from CUCM 8.0.and 8.5 to 8.6 you need toinstall a COP file to do the upgrade:'Caution For both restricted and unrestricted upgrades from an 8.5(x) orearlier release to an 8.6(x) release, this patch (COP file) must be appliedprior to initiating the upgrade. Before you upgrade from compatible versionsof Unified CM, install the COP file namedciscocm.refreshupgradev1.0.cop.sgn that you can find under:Cisco Unified Communications Manager Version 8.6 Unified CommunicationsManager / CallManager / Cisco Unity Connection UtilitiesCOP-Files'notes-862a.html#wp1971086You can download the file from:&flowid=26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA BLE&reltype=latestReview the readme file before installing.0.htmlHope this answers the doubts on why was it failing.
Let me know if thereis anything else regarding this issue I can help?Keep me posted or let me know how to proceed.Best Regards,Pablo Daniel GonzalezMonday to Friday 9am - 5pm CSTCustomer Support Engineer-Michel PerezSkype: michelmbperezmichelmbperez@gmail.comcisco-voip mailing listcisco-voip@puck.nether.net-Greg Wenzel, CCVP. I upgraded to 8.6.2-20000-2 got cueac up fine.
But I cannot find instructions on upgrading to sql standard 2008 version. Does anyone have a proceedure or do I just let it run the upgrade as it installs.Gregory WenzelSolutions EngineerOffice - (856) 303-3932Cell - (856) 599-VOIP (8647)gwenzel@conres.comwww.conres.com-Original Message-From: cisco-voip-bounces@puck.nether.net on behalf of Ahmed ElnagarSent: Mon 10:30 AMTo: 'Dennis Heim'; 'Gregory Wenzel'; 'Michel L. Perez'Cc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6I faced a lot of bugs with 8.5, a major one affects Tomcat service andothers.I had to upgrade.Regards,Ahmed Elnagar Unified Communication Team Leader CCIE #24697, VoiceDescription: Description: MS GreenFrom: cisco-voip-bounces@puck.nether.netmailto:cisco-voip-bounces@puck.nether.net On Behalf Of Dennis HeimSent: Wednesday, October 12, 2011 5:26 PMTo: Gregory Wenzel; Michel L. PerezCc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6What was the specific issue that required you to go to 8.6 on CUCM? You need8.6 on the CUEAC side.Dennis HeimNetwork Voice EngineerCDW Advanced Technology Services10610 9th PlaceBellevue, WA 98004317.569.4255 Single Number Reach317.569.4201 Fax dennis.heim@cdw.comcdw.com/content/solutions/unified-communications/From: cisco-voip-bounces@puck.nether.netmailto:cisco-voip-bounces@puck.nether.net On Behalf Of Gregory WenzelSent: Wednesday, October 12, 2011 4:50 AMTo: Michel L. PerezCc: cisco-voip@puck.nether.netSubject: Re: cisco-voip Upgrade from CUCM 8.5 to 8.6I am about to embark on this upgrade just so CUEAC can work on c210M2server.I have had collegues follow this and fail, some have given up.
You said thiswork. I will try it.GregOn Tue, Oct 11, 2011 at 10:34 PM, Michel L. Perez wrote:This is very important people, i would like to share this with you.:)Michel,Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need toinstall a COP file to do the upgrade:'Caution For both restricted and unrestricted upgrades from an 8.5(x) orearlier release to an 8.6(x) release, this patch (COP file) must be appliedprior to initiating the upgrade.
Before you upgrade from compatible versionsof Unified CM, install the COP file namedciscocm.refreshupgradev1.0.cop.sgn that you can find under:Cisco Unified Communications Manager Version 8.6 Unified CommunicationsManager / CallManager / Cisco Unity Connection UtilitiesCOP-Files'notes-862a.html#wp1971086You can download the file from:&flowid=26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA BLE&reltype=latestReview the readme file before installing.0.htmlHope this answers the doubts on why was it failing. Let me know if thereis anything else regarding this issue I can help?Keep me posted or let me know how to proceed.Best Regards,Pablo Daniel GonzalezMonday to Friday 9am - 5pm CSTCustomer Support Engineer-Michel PerezSkype: michelmbperezmichelmbperez@gmail.comcisco-voip mailing listcisco-voip@puck.nether.net-Greg Wenzel, CCVPThis message w/attachments (message) is solely for the use of the intended recipient(s) and may contain information that is privileged, confidential or proprietary. If you are not an intended recipient, please notify the sender, and then please delete and destroy all copies and attachments, and be advised that any review or dissemination of, or the taking of any action in reliance on, the information contained in or attached to this message is prohibited.Unless specifically indicated, this message is not an offer to sell or a solicitation of any products.
Occasionally in voice world you are required to update firmware for just certain phone types and not others. Say for example you’ve received a batch of those 7945 or 7965 phones that only support 9.3(1)SR1. and you aren’t running that version of firmware on your CUCM yet. There are just a few simple steps and gotchas to watch out for to get this firmware up and running on these phones.First, hop on over to and download the firmware files for CUCM. In my case, I downloaded.Save the file to your sFTP directory and launch your sFTP client. I was driving my head into the keyboard with a customer on this same issue recently! Half their phones worked immediately and the others didn’t, talk about frustrating!!
Install Cop Files Call Manager
I believe this affected 7965 HW Rev 15+ models. However post upgrade, we had a few issues like users with headsets not able to use the adhoc conference feature to directory services only working 1 out of every 10 button presses and some EMCC login errors. Creating a checklist of features to verify will definitely be an evolving document as we discover more bugs when upgrading future models.